Professional Experience
2024 - Present
Technical Writer
Salesforce
-
Develop comprehensive curriculum for the Salesforce Archive product, conducting independent research and documentation analysis to create educational content.
-
Research and resolve documentation bugs, ensuring technical accuracy and improving overall content quality across platform materials.
-
Analyze and identify content gaps in product help documentation, contributing to more complete and user-friendly resources.
-
Provide proactive writing support to team members, demonstrating collaborative skills while maintaining independent project ownership and accountability.
2022 - 2024
Department Director
Pacific College of Health and Science
-
Planned, designed, and executed a new 10-course, 30-credit Master of Science program
-
Managed operation of a department certificate program (6 courses)
-
Wrote and published articles and participated in interviews to support department programs
-
Recruited and mentored faculty, and provided annual evaluations
-
Collaborated with faculty, subject matter experts, students, and leadership teams to evaluate and improve department programs
-
Provided lead instruction for multiple classes
-
Co-hosted webinars with Admissions team to recruit new students
-
Performed comprehensive analysis of interdepartmental processes and created plan for improving student retention rates
2018 - 2022
Co Founder
Radicle Health
-
Designed and executed educational e-learning programs for healthcare professionals using Photoshop, PowerPoint, and ScreenFlow
-
Designed and executed on-site, instructor-led educational training for healthcare organizations, healthcare professionals, and retailers
-
Identified organizational priorities and strategies
-
Developed and responded to business proposals
-
Developed presentations targeted to specific audiences of patients, healthcare professionals, and advocates
-
Identified topics, researched content, and wrote blogs and articles
2007 - 2017
Information Architect, Principal Technical Writer
Oracle
-
Researched, planned, and developed comprehensive software guides, including concept, developer, and installation guides
-
Researched, planned, and developed an online help system
-
Provided insight and recommendations for workflow processes, authoring tools, and writing standards for organization of 60+ information developers in U.S. and India
-
Mentored writers, providing feedback and guidance
2000 - 2005
Technical Writer, Curriculum Developer
PeopleSoft
-
Designed and developed instructor-led courses for new and existing products
-
Designed and developed documentation for new and existing products
-
Conducted train-the-trainer sessions for instructors
Education
2019 - 2021
University of Maryland
School of Pharmacy
Master of Sciences, Cannabinoid Science and Therapeutics
1988 - 1993
University of Michigan
Ann Arbor
Bachelor of Arts, English Literature
Publications
-
Introduction to Cannabis Science: A Primer for Healthcare Professionals, Students, and the Cannabis Curious, Textbook, Kindle Edition 2021
-
Using Cannabis to Treat Cancer-Related Pain, Seminars in Oncology Nursing (lead author), Volume 35, Issue 3, June 2019, Pages 300-309
Courses Developed
for Academia
​​
Pacific College of Health and Science, Master of Science in Medical Cannabis Therapeutics, 2022
-
CAN410 Introduction to the Endocannabinoid System
-
CAN525 Advanced ECS and Cannabinoid Pharmacology
-
CAN535 Ethics, Advocacy, and Public Health
-
CAN610 Capstone
Pacific College of Health and Science, Medical Certificate Program, 2019​
-
CAN422 Cannabis Capstone
Community College of Denver, January 2022
- CSO450 Public Health and Cannabis Use
-
CSO405 Endocannabinoid System and Pharmacology
University of the Sciences, 2019​​
-
MC712 - Medical Uses of Cannabis: From Theory to Practice
University of the Sciences, 2019 -
MC702 - Finance and Regulation Cannabis Industry